Support
Last updated: September 27, 2026
Need help with one of our apps? Check the questions below or write to us. We read every message.
Email: contact@grotdcommerce.com
Please mention the app, your iPhone model and iOS version.
Carebud
How do I cancel my subscription?
Open Settings on your iPhone, tap your name, then Subscriptions, choose Carebud and tap Cancel Subscription. You keep access until the end of the current period.
How do I get a refund?
Apple handles all payments and refunds. Request a refund at reportaproblem.apple.com with the Apple ID you used to buy.
I bought a subscription but the app does not show it.
Open Carebud, go to Settings and tap Restore Purchases. Make sure you are signed in with the same Apple ID you used to buy.
Is there a free trial?
No. Carebud has no free trial, so there are no surprise charges after a trial period. You see the full price in the app before you buy and can cancel anytime.
Where is my data stored and how do I delete it?
Your routines and your pet are stored on your iPhone. To delete everything, open Carebud, go to Settings and tap Delete all data: this removes your data on the phone and the anonymous ID on our server. You can also email us and we will delete it. Details are in our Privacy Policy.
Is Carebud a treatment for ADHD?
No. Carebud is a planning and habit tool that makes daily routines easier. It is not a medical device and does not replace professional care.